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Shipping and Delivery
Shipping and Delivery
Cargo Company
The delivery of the products you have purchased from sienacouture.com is made through our contracted cargo companies Yurtiçi Kargo and Aras Kargo.
Delivery Time
All products you purchase from sienacouture.com are delivered to the cargo within 1-4 business days. The estimated arrival time of the shipments delivered to the cargo is between 1 and 4 business days. The cargo company will deliver your order to the address you specified between 09.00-18.00 on business days.
Shipping Fee
For orders placed from sienacouture.com; Delivery is free for orders over 3000 TL. Shipping fee is 75 TL for orders under 3000 TL.
Delivery Areas
Our distribution network is limited to Yurtiçi Kargo and Aras Kargo distribution networks. Currently, delivery to the most points within the borders of Türkiye is made by Yurtiçi Kargo and Aras Kargo companies.
Delivery Tracking
After your order is shipped, the cargo tracking number will be sent to you via e-mail or SMS. With this number, you can track the cargo status of your order on Yurtiçi Kargo and Aras Kargo websites.
Special Circumstances
During holidays and peak seasons, delivery times may vary slightly. In such cases, we will notify you.